Term of Use
GAME HOLLYWOOD HONG KONG LIMITED (together as "GAME HOLLYWOOD", “we”, or “us”) is committed to protecting your privacy and creating a strong relationship with our users. Please read the terms of this document before attempting to use the Site (collectively, the "Site"). The website and its content are owned and operated by GAME HOLLYWOOD, and its Affiliates, (Affiliate means, in relation to any person, any subsidiary or holding company of such person, any subsidiary of such person’s holding company, and any company in which such person or its holding company holds or is able to control, directly or indirectly, the voting rights of not less than 20% of the issued share capital. holding company and subsidiaries). Here Affiliate shall mean Now To Play Game Limited, registered number 1580619, address: 11/F, Tai Sang Bank Building, 784 Nathan Road, Kowloon, Hong Kong.
We use your personal information for operational purposes only. For example, we may use your information to send you administrative communications either about your account with us or about features of our Site. Whatever the purpose may be, we will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives. We attempt to limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
• Legal Agreement
If you do not agree with the Terms, your option is to discontinue usage. GAME HOLLYWOOD reserves the right to change the Terms at any time; provided however, that such changes to the Terms will not be applied retrospectively.
In order to access the Site and the Services, you are required to register an account. By creating an account, you acknowledge that we are granting you a limited, non-transferable, non-exclusive, personal, non-commercial license to the Services, subject to the limitations of the Terms. You acknowledge and agree that you have no ownership or other proprietary interests in any account stored or hosted in an GAME HOLLYWOOD system, including without limitation your GAME HOLLYWOOD account or any Games account and you further agree that all rights in and to such accounts are and will always be owned by and inured to the benefit of GAME HOLLYWOOD.
When creating an account, you must choose a username. This username cannot infringe on the rights of any third party, impersonate or imply another persona, be illegal, offensive, racist, obscene, unlawful, or be deemed in any way inappropriate. We, in our sole discretion, reserve the right to review your username and its appropriateness. Multiple accounts are acceptable, however this should not be used to abuse, exploit, or take advantage of any in-game event, bug, or game interaction. We have sole discretion with respect to identifying any username or account abuse.
At the time of account creation, you will be required to set a password. Your password should be treated with care and should be kept confidential. You should choose a password which is difficult to guess and should be updated regularly. You should not follow any instructions to input your password except when entering your account information to log into the Site.
GAME HOLLYWOOD offers Virtual Currency for purchasing in-game goods and/or services through a variety of different payment processing methods available on the Site. The payments are being processed through Now To Play Game Limited. Before you purchase Virtual Currency from GAME HOLLYWOOD through its payment partners, you will be asked to confirm that the purchase that you intend to make is correct. In the event of an incorrect credit, please immediately notify us by visiting https://service.gamehollywood.com/support/index.action.
Virtual Currency purchases are non-transferable and any purchases made in any one of the Games are only for use in that relevant game. We reserve the right, in our sole discretion, to change the in-game value of Virtual Currency, amount of Virtual Currency needed to purchase in-game items or remove items in-game that can be obtained with Virtual Currency.
All purchases made on the Site are final: we do not provide cash refunds or credits for Virtual Currency purchases. You may not trade, gift, or sell any Virtual Currency or in-game items for any reason, nor may you encourage others to do so. We reserve the right to delete, restrict access to, or reduce the value of Virtual Currency if:
1. there is evidence of breaching our policies on Virtual Currency;
2. the Virtual Currency has been credited due to an error;
3. a purchase was made illegally, illegitimately, or there was a chargeback.
Your right to use the Services is subject to any limits established by GAME HOLLYWOOD or by your credit card issuer. If payment cannot be charged to your credit card or your charge is returned to GAME HOLLYWOOD for any reason, including chargebacks, GAME HOLLYWOOD reserves the right to either suspend or terminate access to your account, thereby terminating the Terms between you and GAME HOLLYWOOD and all obligations of GAME HOLLYWOOD hereunder.
GAME HOLLYWOOD does not recognize any sale or trade of Virtual Currency and/or accounts. You may not purchase, sell, gift, or trade any account, or offer to purchase, sell, gift or trade any account, and any such attempt shall be null and void. GAME HOLLYWOOD owns, has been licensed, or otherwise has rights to all of the content that is contained in the Games. You agree that you have no right or title in or to any such content, including without limitation the virtual goods or currency appearing or originating in the Games, or any other attributes associated with any account.
GAME HOLLYWOOD does not recognize any purported transfers of virtual property executed outside of the Games, or the purported sale, gift, or trade in the "real world" of anything that is contained or originates in the Game. Accordingly, you may not sell in-game items or currency for real currency or exchange those items or currency for value outside of the Games or for the purchase of tangible or physical products or other services. Furthermore, GAME HOLLYWOOD does not recognize or provide services to enable the transfer of virtual currency among its players. Any aforementioned transactions shall be at your own risk and you shall be solely responsible for any liabilities resulting from the same. In the event that you carry out any of the aforementioned transactions, you hereby acknowledge that GAME HOLLYWOOD has no involvement therein whatsoever and shall in no event be liable for such actions. You further acknowledge that GAME HOLLYWOOD has warned you against carrying out the abovementioned transactions.
• Interruption of Service
(a)GAME HOLLYWOOD reserves the right to interrupt the Services from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance. You agree that GAME HOLLYWOOD will not be liable for any interruption of the Services, delay or failure to perform resulting from any causes whatsoever.
(b)You acknowledge that the Services may be interrupted for reasons beyond the control of GAME HOLLYWOOD, and GAME HOLLYWOOD cannot guarantee that you will be able to access the Services or your Account whenever you may wish to do so. GAME HOLLYWOOD shall not be liable for any interruption of the Services, delay or failure to perform resulting from any causes whatsoever.
(c) GAME HOLLYWOOD has the right at any time with or without reason to change and/or eliminate any aspect(s) of the Services as it sees fit in its sole discretion.
(d) GAME HOLLYWOOD is not be obligated to refund all or any portion of any Account fee (if any), by reason of any interruption of the Services by reason of any of the circumstances described in paragraph (a), (b), or (c).
• Disciplinary Action/Account Termination
GAME HOLLYWOOD can and does issue warnings and temporary suspensions and permanent terminations of user accounts for user violations. We retain the sole discretion as to when and how to impose warnings, penalties and/or disciplinary actions. We consider the severity of the violation and the number of infractions in making our determination; however, any determination shall be under the absolute discretion of GAME HOLLYWOOD.
For the avoidance of doubt, you herby acknowledge GAME HOLLYWOOD has sole discretion with respect to penalties and disciplinary actions to terminate your account, even if there are credits remaining on your account. If you feel you or your account has been unfairly warned or disciplined, please contact us with a full detailed explanation. We will reasonably consider your explanation.
You may cancel your account by delivering notice to us, GAME HOLLYWOOD reserves the right to collect accrued fees and charges and costs incurred by GAME HOLLYWOOD before your cancellation. In addition, you are responsible for any fees, charges and costs incurred to third-party vendors or content providers before your cancellation. In the event your Account is terminated or canceled for any reason no refund will be granted, no online time or other credits (e.g. points in an online game) will be credited to you or converted to cash or other form of reimbursement, and you will have no further access to your account.
Any delinquent or unpaid accounts or accounts with unresolved disputes must be settled before GAME HOLLYWOOD may allow you to register again.
At GAME HOLLYWOOD 's request, you agree to defend, indemnify and hold harmless (a) GAME HOLLYWOOD, (b) its shareholders, partners, affiliates, directors, officers, subsidiaries, employees, agents or suppliers, (c) its licensees, distributors, content providers, and (d) other members of the Services, from all damages, liabilities, claims and expenses, including without limitation attorneys' fees and costs, arising from or related, directly or indirectly, to any misuse of the Services or breach of this Agreement by you.
• Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT GAME HOLLYWOOD AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, GAME HOLLYWOOD’S PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
(i) THE USE OR THE INABILITY TO USE THE SITE;
(ii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE;
OR (iii) ANY OTHER MATTER RELATING TO THE SITE. Some states do not allow the foregoing limitations of liability, so they may not apply to you and in such a case you agree that GAME HOLLYWOOD’s (or any such other released parties) liability to you shall be limited to the maximum extent permitted by law. You agree that GAME HOLLYWOOD cannot be held responsible or liable for anything that occurs or results from accessing or subscribing to the Services.
• Disclaimer of Warranties
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
(a)YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. GAME HOLLYWOOD AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, GAME HOLLYWOOD’S PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
(b)GAME HOLLYWOOD AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, GAME HOLLYWOOD’S PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (i) THE SITE WILL MEET YOUR REQUIREMENTS; (ii) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS; AND (iv) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
• Dispute Resolution
If a dispute arises between you and GAME HOLLYWOOD, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. The Terms and all matters or disputes arising out of or relating to the Terms or the Services will be governed by, construed, and enforced in accordance with the laws of Hong Kong (without regard to any principles of conflicts of laws). All claims arising out of or relating to the Terms, the Services, or the Site shall be litigated exclusively in the courts located in Hong Kong, and you hereby expressly consent to personal jurisdiction in those courts.
• Data Deletion
If you need to delete your account and erase all your in-game data, you can contact us via our ticket system at https://service.gamehollywood.com/ or via email at email@example.com. Before deleting your account data, please ensure that you have properly handled the in-game characters, currency, and items. After the account deletion process, the relevant game rights and data will be erased or anonymized, except for the data specified by laws and regulations. Please note that you can not recover your account once deleted. For account safety purposes, identity verification is required if you request to correct or delete personal information, withdraw personal information authorizations, or delete your account. After receiving the personal identity information, we will respond to your request and finish the process within ten working days. The personal information collected will be deleted within ten working days.
Thank you again for visiting our Site. We hope you enjoy your stay and take full advantage of the online community we are developing. Please remember that you are a guest at the Site and act with the same courtesy and respect other guests as you expect from them. GAME HOLLYWOOD always reserves the right to refuse or terminate service.